Fair Play Policy

At CardGlider, we believe in integrity, honesty, and transparency. Our Fair Play Policy ensures that every player on our platform experiences rummy the way it was meant to be played — fairly, ethically, and securely. We are committed to creating an equal playing field for all participants through robust security measures, active monitoring, and strict enforcement of rules.

1. Equal Opportunity for All Players

Every registered user on CardGlider has equal access to features, promotions, tournaments, and bonuses. We do not provide unfair advantages to any player or group. All participants are treated without bias, regardless of skill level or transaction history.

2. Anti-Cheating & Anti-Collusion Measures

Collusion and cheating in any form are strictly prohibited. Players found engaging in unethical practices such as sharing hands, communicating during a match, or using multiple accounts will face immediate suspension or permanent bans. Our system actively monitors gameplay patterns to detect such behavior.

Examples of cheating or collusion include but are not limited to:

  • Playing from multiple accounts in the same game
  • Coordinating card moves with another player
  • Exploiting bugs or technical vulnerabilities
  • Automated play through bots or scripts

3. Secure Random Number Generator (RNG)

Our card distribution is powered by a certified Random Number Generator (RNG) algorithm, ensuring complete randomness and fairness in how cards are dealt. This system is regularly tested and audited to meet global standards for online gaming.

4. Account Authenticity

Each player is allowed to maintain only one CardGlider account. Multiple accounts from the same user, device, or IP address may be flagged and investigated. We may request identity verification (such as PAN card, Aadhaar, or bank statements) to ensure legitimate gameplay.

5. Responsible Identity Use

Players are not allowed to impersonate others or use false information during registration. All information submitted must be accurate and verifiable. Failure to comply may result in temporary suspension or permanent account deactivation.

6. Withdrawals & KYC Verification

For enhanced player safety and compliance, withdrawals may require identity verification. This includes Know Your Customer (KYC) processes to validate age, identity, and location. This step helps us maintain a fair and regulated environment, especially for cash games.

7. Monitoring & Enforcement

We actively monitor gameplay to detect abnormal patterns, suspicious behavior, or policy violations. Our compliance team investigates all flagged activities, and users found guilty of breaching fair play policies will face:

  • Immediate game termination
  • Forfeiture of winnings
  • Account suspension or permanent ban
  • Blocking of associated devices/IPs

8. Reporting Violations

We encourage all players to report suspicious activity. If you suspect any unfair behavior, please contact our support team immediately. All reports are handled confidentially and investigated thoroughly.

9. Player Conduct

Players must always conduct themselves respectfully while interacting with others on the platform. Abusive language, threats, spamming, or harassment of any kind will not be tolerated and may lead to account restrictions or termination.

10. Legal Compliance

Players are responsible for ensuring that participation in online skill-based games is permitted under local laws in their jurisdiction. CardGlider reserves the right to block access from restricted states or territories without notice.

11. Updates to Fair Play Policy

We may revise our Fair Play Policy from time to time. Any changes will be published on this page, and continued use of our platform implies your acceptance of the updated terms.

12. Final Note

Fairness is not just a feature at CardGlider — it’s our foundation. We strive to maintain a clean and competitive environment where skill shines and every hand is earned. Your trust is our top priority, and we’ll continue improving our platform to ensure the highest standards of integrity.